NidaaSupport

Getting Started with Nidaa

Welcome to Nidaa

Nidaa is Kinexa's WhatsApp Gateway — send messages, run broadcasts, automate replies, and integrate WhatsApp into your systems via API.

Step 1: Log in to the Dashboard

Go to member.nidaa.id and sign in with your Kinexa account.

Step 2: Add a Device

  1. Click the Devices tab in the sidebar.
  2. Click + Add Device.
  3. Enter a name for the device (e.g., "CS Store").
  4. Choose the connection type:

- Regular number (QR) — personal or business WA number, scan a QR code.

- Official Cloud API — Meta-approved Cloud API number (requires Meta Business account).

Step 3: Connect via QR

If you chose Regular number:

  1. Click Connect (QR) next to your new device.
  2. Open WhatsApp on your phone → Settings → Linked Devices → Link a Device.
  3. Scan the QR code that appears on screen.
  4. The status changes to Connected — you're ready to send.

Step 4: Send Your First Message

  1. Go to the Send Message tab.
  2. Select your device, enter a destination number (e.g., 6281234567890), and type your message.
  3. Click Send. Done!

Next Steps

  • Import contacts and create groups for blast sending → Contacts tab
  • Set up auto-replies → Auto-Reply tab
  • Get an API token to integrate with your systems → API & Token tab
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